How do I return an item?

Due to the nature of pin trading we generally do not accept returns and returns will only be accepted for store credit in cases of defective product. Because of constant inventory changes we are not able to do direct exchanges. Original shipping and handling charges are not refundable. DisTradingpins4u does not send any form of return labels. If the return is due to an error on our behalf, we may at our discretion issue a store credit for the amount of the return postage. Under no circumstances will a cash refund be given.

Undeliverable Packages If a package is returned to us as undeliverable the order will be canceled and you will be issued a store credit for the original amount less shipping costs including our costs to ship if the original order qualified for free shipping.


If you need to return an item:
1. Email [email protected] with your order number and the reason you would like to return the item including photos. If you send an item back to us without approval you will not get anything for the return and the item will not be mailed back to you.

2. We will email you back to confirm the return.

3. After you have received approval for the return, mail the item back to us at

po box 928826
san diego, ca 92192

Package must be postmarked within 10 days of the order date. If the return is postmarked later than 10 days, you will not receive credit for the return. It is your responsibility to get it to us in it's original condition. Use a padded envelope, it's common sense but pins may not make it here undamaged without any padding, and if you use a plain white envelope it will probably get caught in the mail sorting machine, tear, and not get here at all. We cannot give any credit for items that are returned to us damaged.

4. Once we receive the return, we will issue a store credit for the amount of the item not including shipping. If the return was due to an error on our behalf, we may choose to issue additional credit to cover your return shipping charges. you will receive an email letting you know the credit has been issued and it will automatically be deducted from your next order.